Awaiting-reply list and inbox triage
A synced copy of your mail powers fast search, a list of who is waiting on a reply from you, and an AI triage summary.
The problem it solves
Clients waiting on a reply get lost in a busy inbox.
How it works
- Fedix keeps your mail in sync in the background.
- Open the awaiting-reply list to see who is waiting on you.
- Read the triage summary to decide what to answer first.
What your practice gets
- Fast search.
- Nobody left waiting without noticing.
- A daily view of what matters.
Questions accountants ask
How current is the list?
Mail is synced and backfilled regularly in the background.
What is triage?
An AI summary that helps you prioritise your inbox.
Does it change my mailbox?
No. It reads and organises; you act.
Related features
Features that work alongside awaiting-reply list and inbox triage.
Email inbox in the practice system
A full Microsoft 365 email client inside Fedix: inbox, sent, starred, unread, deleted, search, people search and attachments.
VideoSnooze email
Hide an email until the time it needs action, then have it come back to your inbox.
Email signatures
Personal signatures that can sync from Outlook, plus a practice signature template you can generate, preview or pull from Microsoft.
VideoReview FediPilot email drafts
Emails prepared by the FediPilot desktop assistant arrive as drafts that staff review, check for delivery and send.
Shared team mailboxes
Work shared inboxes such as info@ or tax@ as a team: grant access, read messages, assign, hand off and fetch attachments.
Writing style learning
AI drafts learn your writing style over time, with a style profile, preferences and a log of email automations.
See it working in your practice.
Start with one workflow and adopt more of the connected practice system over time. Your team reviews and approves the work.
14-day free trial. A payment method is required to start. Your paid subscription starts automatically when the 14 days end; cancel during the trial and you pay nothing. After the trial, a 6-month minimum term applies, then month-to-month. Commit to 12 months up front and the monthly price is 20% lower. See pricing.