Skip to main content
Fedix AI accounting software Australia - MyLedger logo

Terms of Service

Terms and conditions governing your use of Fedix products

Last updated: 11 July 2026

These Terms of Service ("Terms") govern your access to and use of the products and services provided by Tax7 R&D Pty Ltd (ABN 28 677 982 544) ("Fedix", "we", "us", or "our"). Please read them carefully.

1. Acceptance of Terms

  • By accessing or using any Fedix product or service ("Services"), including MyLedger, FediDoc, Practice Manager, and our website, you agree to be bound by these Terms of Service.
  • If you are using our Services on behalf of an accounting practice or organisation, you represent that you have the authority to bind that entity to these terms.
  • If you do not agree to these terms, you must not use our Services.

2. Description of Services

  • Fedix provides AI-powered accounting software and tools for Australian accounting professionals, including automated bank reconciliation, GST coding and reconciliation, working paper generation, and practice management.
  • Our Services are designed as professional tools to assist qualified accountants. They do not constitute financial advice, tax advice, or a substitute for professional judgement.
  • We will not materially degrade or remove a core feature you subscribe to during your current term without 30 days' written notice. If we do, you may terminate the affected subscription and receive a pro-rata refund for the unexpired term.
  • We may otherwise improve, update, and add to the Services at any time.

3. Account Registration

  • You must provide accurate, current, and complete information when registering for an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You must notify us immediately of any unauthorised use of your account.
  • We may suspend or terminate an account for a material breach of these terms, after written notice and a reasonable opportunity (at least 14 days) to remedy the breach, unless the breach is incapable of remedy or presents an immediate security risk.

4. Acceptable Use

  • You agree to use our Services only for lawful purposes and in accordance with these terms.
  • You must not use our Services to process data in violation of Australian privacy laws or your professional obligations.
  • You must not attempt to reverse-engineer, decompile, or disassemble any part of our software.
  • You must not use automated scripts or bots to access our Services without our written permission.
  • You must not upload malicious code, viruses, or any content that could harm our systems or other users.

5. Data Ownership and Responsibility

  • You retain ownership of all data you upload to or create within our Services, including client financial data.
  • You are responsible for ensuring you have appropriate authority and consent to process client data through our platform.
  • You grant us a limited licence to process your data solely for the purpose of providing our Services.
  • We do not claim ownership of your data and will not use identifiable client data for purposes other than providing the Services.

6. AI-Generated Content

  • Our Services use artificial intelligence to generate suggestions, categorisations, and reports. These outputs are provided as recommendations only.
  • You are responsible for reviewing and verifying all AI-generated content before relying on it for professional purposes.
  • AI suggestions do not constitute professional accounting or tax advice. Professional judgement must always be applied.
  • We do not guarantee the accuracy, completeness, or suitability of AI-generated outputs.

7. Pricing and Payment

  • Fedix is priced per practice. Your fee is set out in the written quote we provide for your firm and depends on the size of your practice and your ledger volume.
  • Your subscription fee is fixed for the initial 12-month term. We may vary pricing for a renewal term on at least 60 days' written notice before the renewal date. If you do not accept the new pricing you may terminate at the end of the current term at no cost.
  • Subscriptions are billed in advance on a monthly or annual basis, as selected at the time of purchase.
  • All fees are in Australian Dollars (AUD) and are exclusive of GST. GST will be added to your invoice at the applicable rate.
  • Refunds: if we materially degrade or remove a core feature during your term (see clause 2), or if we terminate your subscription other than for your material breach, you will receive a pro-rata refund of fees paid for the unexpired portion of the term. Fees for a term you have used are not otherwise refundable. Nothing in this clause limits your rights under the Australian Consumer Law, including your right to a remedy where a consumer guarantee is not met.

8. Term, Renewal and Onboarding Fee

  • Initial term. Your subscription has an initial minimum term of 12 months, commencing on the date your practice goes live.
  • Renewal. At the end of the initial term your subscription renews for successive 12-month terms unless either party gives 30 days' written notice before the end of the then-current term. We will notify you in writing at least 60 days before each renewal date, stating the renewal date and the fee that will apply, so that you have a genuine opportunity to decide whether to renew. If you do not accept the renewal fee you may terminate at the end of the current term at no cost.
  • Onboarding fee. Onboarding is quoted for your firm and is payable before onboarding begins. The onboarding fee is credited against the fees payable in your first 12-month term.
  • Early termination. If you terminate during the initial term other than for our material breach, or other than under clause 2 (material degradation of a core feature), you remain liable for the fees for the remainder of that term. You may export your data at any time (see clause 11), and we will not withhold your data on account of any amount owing.

9. Intellectual Property

  • All intellectual property rights in our Services, including software, design, trademarks, and documentation, remain the property of Tax7 R&D Pty Ltd.
  • Your subscription grants you a limited, non-exclusive, non-transferable licence to use our Services for your accounting practice.
  • You must not copy, modify, distribute, or create derivative works based on our Services without our written permission.

10. Limitation of Liability

  • To the maximum extent permitted by Australian law, Fedix is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.
  • Our total liability for any claim arising from these terms or your use of our Services is limited to the amount you paid for the Services in the 12 months preceding the claim.
  • This cap does not apply to liability arising from our breach of the Privacy Act 1988 (Cth), our wilful misconduct, or our gross negligence.
  • Nothing in these terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law.

11. Termination and Your Data

  • Term and termination. The initial term is 12 months. Either party may terminate at the end of the initial term (or any renewal term) on 30 days' written notice. Either party may terminate immediately for a material breach not remedied within 14 days of written notice.
  • We may suspend access immediately only where necessary to prevent material harm, and will notify you and restore access as soon as the risk is resolved.
  • On termination you may export your data at any time during a 90-day post-termination period using the self-service export tool, at no charge. We will retain your financial records for the period required by Australian record-keeping law and make them available on request.
  • We will not withhold your data for any reason, including unpaid fees.

12. Governing Law

  • These terms are governed by the laws of New South Wales, Australia.
  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Contact Us

  • If you have questions about these Terms of Service, please contact us:
  • Email: support@fedix.com.au
  • Phone: 02 8065 1116
  • Address: Sydney, NSW 2000, Australia