SMS to clients
Text clients from Fedix, with a blocked-number list, message logs and opt-in handling.
The problem it solves
Clients often reply to a text sooner than an email, but texting from personal phones leaves no record.
How it works
- Send an SMS from the client record.
- Messages are logged.
- Opt-in and blocked numbers are respected.
What your practice gets
- Texts recorded against the practice.
- Opt-in respected.
- Bulk SMS is sent only to an approved audience.
Questions accountants ask
Can I send bulk SMS?
Bulk SMS is prepared as a draft and sent only to an explicitly approved audience after an authorised user approves the send.
Are messages logged?
Yes.
Can I block a number?
Administrators manage a blocked-number list.
Related features
Features that work alongside sms to clients.
Browser phone with call logging
Make and take calls in the browser, hold and transfer, link the call to a client and save an AI wrap-up of the call.
Call routing and handover
Staff presence, call whisper, home extensions and handover so calls reach whoever is available.
Call recording retention
Expired call recordings are removed automatically each day, according to your retention period.
See it working in your practice.
Start with one workflow and adopt more of the connected practice system over time. Your team reviews and approves the work.
14-day free trial. A payment method is required to start. Your paid subscription starts automatically when the 14 days end; cancel during the trial and you pay nothing. After the trial, a 6-month minimum term applies, then month-to-month. Commit to 12 months up front and the monthly price is 20% lower. See pricing.