Call recording retention
Expired call recordings are removed automatically each day, according to your retention period.
The problem it solves
Keeping recordings longer than needed creates privacy risk.
How it works
- Recordings are kept for the retention period.
- A daily check removes expired recordings.
- Nothing to remember.
What your practice gets
- Supports your privacy obligations.
- Automatic clean-up.
- Less stored personal information.
Questions accountants ask
How often does it run?
Daily.
Can recordings be recovered after removal?
No. Expired recordings are purged.
Who sets retention?
Your practice settings.
Related features
Features that work alongside call recording retention.
SMS to clients
Text clients from Fedix, with a blocked-number list, message logs and opt-in handling.
Browser phone with call logging
Make and take calls in the browser, hold and transfer, link the call to a client and save an AI wrap-up of the call.
Call routing and handover
Staff presence, call whisper, home extensions and handover so calls reach whoever is available.
See it working in your practice.
Start with one workflow and adopt more of the connected practice system over time. Your team reviews and approves the work.
14-day free trial. A payment method is required to start. Your paid subscription starts automatically when the 14 days end; cancel during the trial and you pay nothing. After the trial, a 6-month minimum term applies, then month-to-month. Commit to 12 months up front and the monthly price is 20% lower. See pricing.