Bounce and open tracking
Know whether an email bounced or was opened, with unsubscribe handling and regular bounce processing.
The problem it solves
An undelivered reminder looks the same as an ignored one unless you know it bounced.
How it works
- Send email from Fedix.
- Bounces are processed regularly and opens are recorded.
- Follow up bounced addresses with the client.
What your practice gets
- Bounced emails do not go unnoticed.
- Open information to guide follow-up.
- Unsubscribes handled.
Questions accountants ask
How are bounces detected?
Bounce notices are processed regularly.
Is open tracking exact?
Open tracking is an indication; some email clients block it.
Are unsubscribes respected?
Yes.
Related features
Features that work alongside bounce and open tracking.
Compose, reply and schedule email
Write, reply and forward with a preview, save drafts and schedule sends, with your signature applied.
VideoBulk email and reminders
Send large emails, reminders and campaigns in the background, so big sends finish reliably without tying up the screen.
In-app notifications
A list of in-app alerts you can mark as read or delete.
Email inbox in the practice system
A full Microsoft 365 email client inside Fedix: inbox, sent, starred, unread, deleted, search, people search and attachments.
VideoAI email assistant
AI drafts replies, summarises long threads, suggests quick replies, pulls out tasks and builds document checklists from email, all for you to review before anything is sent.
Awaiting-reply list and inbox triage
A synced copy of your mail powers fast search, a list of who is waiting on a reply from you, and an AI triage summary.
See it working in your practice.
Start with one workflow and adopt more of the connected practice system over time. Your team reviews and approves the work.
14-day free trial. A payment method is required to start. Your paid subscription starts automatically when the 14 days end; cancel during the trial and you pay nothing. After the trial, a 6-month minimum term applies, then month-to-month. Commit to 12 months up front and the monthly price is 20% lower. See pricing.